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BackupAssist Knowledge Base -All Articles

Below is the list of all the article available till date to troubleshoot BackupAssist . Articles are listed by category.

Exmerge Errors
Selected mailbox(es) do not exist - they may have been deleted or disabled Dated Added: 16th Mar 2007
Unable to get list of mailboxes from Exchange Server Dated Added: 16th Mar 2007
Invalid Exchange Server Dated Added: 16th Mar 2007
Exchange Server administrative privileges are required to export mailboxes reliably. Dated Added: 16th Mar 2007
CDOEXM must be installed for the mailbox export to work. Dated Added: 16th Mar 2007
The Exchange Server or Domain Controller could not be contacted. Please ensure your network is working and your backup is configured properly. Dated Added: 16th Mar 2007
Insufficient mailbox rights permissions to backup one or more mailboxes Dated Added: 16th Mar 2007
A conflict with an antivirus program has stopped messages from being exported Dated Added: 16th Mar 2007
BA1760 - Exmerge Log: Error creating EntryID for '%s' (GetMailboxInfoFromAB) Dated Added: 11th Sep 2007
Backup user problem - unable to start backup Dated Added: 27th Sep 2007
One or more messages could not be exported Dated Added: 20th Nov 2007

SQL Backup Errors

Cannot open the specified destination directory from the server - it may not exist or the SQL server may not have the correct authorisation
Dated Added: 16th Mar 2007

Cannot backup transaction log for this database
Dated Added: 16th Mar 2007

Volume Shadow Copy Errors
Volume Shadow Copy Error 0x8004230f - unexpected provider error Dated Added: 20th Aug 2007
Volume Shadow Copy Error 0x80042315 - unexpected writer error Dated Added: 20th Aug 2007
Volume Shadow Copy Error 0x80042319 - writer not responding Dated Added: 20th Aug 2007
Volume Shadow Copy Error 0x8004231f - insufficient storage Dated Added: 20th Aug 2007
Volume Shadow Copy Error 0x80042326 - revert volume lost Dated Added: 20th Aug 2007
Volume Shadow Copy Error 0x800423f4 - writer error: non retryable Dated Added: 20th Aug 2007

NTBackup Errors
NTBackup was not installed Dated Added: 16th Mar 2007
NTbackup timed out Dated Added: 16th Mar 2007
No logfile from NTbackup could be found Dated Added: 16th Mar 2007
The logfile from NTbackup was blank Dated Added: 16th Mar 2007
A popup was detected, and if configured, will have been cleared Dated Added: 16th Mar 2007
No backup section in the NTbackup log Dated Added: 16th Mar 2007
The NTbackup parser log strings are not installed Dated Added: 16th Mar 2007
Hardware failure - cannot read / write data Dated Added: 16th Mar 2007
Cannot write to the media - possible hardware failure Dated Added: 16th Mar 2007
NTBackup was called incorrectly by BackupAssist Dated Added: 16th Mar 2007
NTBackup was called incorrectly by BackupAssist Dated Added: 16th Mar 2007
Out of space when performing the backup Dated Added: 16th Mar 2007
Network communication problem Dated Added: 16th Mar 2007
Problem with backup file: inconsistent data Dated Added: 16th Mar 2007
Hardware failure - cannot read / write data Dated Added: 16th Mar 2007
Hardware is not responding to commands Dated Added: 16th Mar 2007
General hardware failure Dated Added: 16th Mar 2007
Cannot write to the media - possible hardware failure Dated Added: 16th Mar 2007
Cannot rewind the tape - possible hardware failure Dated Added: 16th Mar 2007
No access to drive or invalid drive Dated Added: 16th Mar 2007
NTBackup could not find selected tape media pool Dated Added: 16th Mar 2007
The media is full or faulty and failed to mount Dated Added: 16th Mar 2007
Network communication problem Dated Added: 16th Mar 2007
Backup was cancelled by user Dated Added: 16th Mar 2007
Unable to create Volume Shadow Copy Dated Added: 16th Mar 2007
Error: An inconsistency was encountered in the requested backup file Dated Added: 16th Mar 2007
The saved selection file '%s' cannot be found Dated Added: 16th Mar 2007
Open files may not be backed up - problem creating VSS snapshot Dated Added: 16th Mar 2007
BA1400 Backup did not complete Dated Added: 07th Feb 2008

Other
No valid selections are available for backup Dated Added: 16th Mar 2007
Unhandled exception in the NTBackup Engine Dated Added: 16th Mar 2007
The backup file is locked by another process Dated Added: 16th Mar 2007
Access was denied when writing to the backup file (check file system permissions) Dated Added: 16th Mar 2007
Could not create backup file Dated Added: 16th Mar 2007
Cannot find tape drive - ensure it is installed Dated Added: 16th Mar 2007
No tape in the tape drive Dated Added: 16th Mar 2007
The wrong tape is inserted Dated Added: 16th Mar 2007
A new or unrecognized tape is inserted Dated Added: 16th Mar 2007
Cannot retension tape - please ensure that your tape drive supports retensioning Dated Added: 16th Mar 2007
A new or unrecognized REV disk is inserted Dated Added: 16th Mar 2007
A new or unrecognized Quikstor cartridge is inserted Dated Added: 16th Mar 2007
A new or unrecognized GoVault cartridge is inserted Dated Added: 16th Mar 2007
Cannot find external hard drive - ensure it is connected Dated Added: 16th Mar 2007
The wrong external hard disk is connected Dated Added: 16th Mar 2007
A new or unrecognized external hard disk is connected Dated Added: 16th Mar 2007
Volume Shadow Copy Error 0xffffffff - catastrophic failure Dated Added: 23rd Aug 2007
A new or unrecognized disc is inserted Dated Added: 16th Mar 2007
Cannot connect to your NAS (Network attached storage) Dated Added: 16th Mar 2007
The local directory does not exist Dated Added: 16th Mar 2007
The backup media is almost full. Dated Added: 16th Mar 2007
The Exchange Mailbox Export Directory does not exist Dated Added: 16th Mar 2007
The SQL Backup Directory does not exist Dated Added: 16th Mar 2007
Unable to copy the backup file Dated Added: 16th Mar 2007
The BackupAssist Snapshot Manager was not installed or incorrectly installed Dated Added: 16th Mar 2007
Specified file selection doesn't exist Dated Added: 16th Mar 2007
Not licensed to run NTBackup job Dated Added: 03rd Jul 2007
Cannot create backup directory Dated Added: 03rd Jul 2007
Out of space when performing the backup Dated Added: 03rd Jul 2007
One or more files were skipped Dated Added: 29th Aug 2007
The Backup terminated unexpectedly or computer rebooted Dated Added: 27th Sep 2007
Backup user problem - Incorrect password/username/domain Dated Added: 27th Sep 2007
No mailboxes are selected for backup on the specified server. Dated Added: 18th Dec 2007
7zip is not installed properly. Dated Added: 21st Feb 2008
BackupAssist v5 Beta - Known Issues Dated Added: 17th Mar 2008
The tape drive has been disabled - possible conflict with other backup software Dated Added: 06th May 2008

BackupAssist Knowledge Base -All Articles

Exmerge Errors

SQL Backup Errors

Volume Shadow Copy Errors

NTBackup Errors

Other